Financial Assistance

Limited finances shouldn’t prevent you from seeking the medical care you need. As a not-for-profit community health system, we’re committed to caring for those in need – regardless of your ability to pay. If you’re uninsured or underinsured, you may qualify for a partial or total reduction of your medical bill.

You may be eligible for financial assistance for emergency or medically necessary healthcare services, if:

• Your family income is below 400 percent of the federal poverty guidelines (for discounted charges) or below 200 percent of the federal poverty guidelines (for free care). In either case, your available assets must be below established thresholds.
• Your medical debt is more than 30 percent of your individual or family’s annual gross income (for a 100 percent write off). For eligibility, you can’t have more than $7,500 in individual assets or more than $15,000 in family assets.

The Benefis Financial Assistance Policy applies to fees for your hospital stay and treatment, and may also in some cases apply to the charges for services provided by physicians and other providers.

• View list of providers whose services are subject to the Benefis Financial Assistance Policy.
• View list of other providers who may participate in your care at Benefis but are not subject to the Benefis Financial Assistance Policy.

Apply for Financial Assistance

To apply, please fill out the financial assistance application [PDF] entirely and provide all the requested supporting documentation. If you have questions, please call us for assistance – we’re available to answer your questions.

• Financial Assistance and Amounts Generally Billed [PDF]
• Financial Assistance Policy [PDF]
• Plain Language Summary of Financial Assistance Policy [PDF]

You may submit completed financial assistance applications and required supporting materials a few ways:

• Hand deliver to a patient service representative or to the hospital’s Patient Financial Services office at:

Benefis East Campus, 1101 26th St. S, Great Falls, MT 59405

Benefis West Campus, 500 15th Ave. S, Great Falls, MT 59405

Benefis Teton Medical Center, 915 Fourth St. NW, Choteau, MT 59422

Benefis Missouri River Medical Center, 1501 St. Charles Street, Fort Benton, Montana 59442

• Mail to Benefis Health System, Attn: Patient Financial Services, P.O. Box 5096, Great Falls, MT 59405

After we’ve received and reviewed your application, one of our representatives will call you to discuss your eligibility. Given the personal nature of the application process, all communications with you and your family will be private and confidential. You can depend on compassionate, respectful assistance from our team of health benefit advisors.

Other Financial Assistance Options

If you don’t qualify for financial assistance, we offer additional options:

• Medicaid eligibility screening – We have on-site professionals from Change Healthcare to determine if you’re eligible for Medicaid.
• Payment plans – You can set up a payment plan once you’ve received your first bill in the mail. In addition, we provide a bank loan option with extended term payments. Talk to one of our health benefit advisors to learn more.